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Shipping Policy

Our products ship in one day, which means that they are dispatched by us within 24 hours of receiving the order. There’s a flat shipping rate applied to all orders. There is also a convenience fee applied for Cash on Delivery (COD) orders.

If you receive a defective or damaged product or if your box is missing an item, please notify us by email on thestorymerchants@gmail.com within 48 hours of receiving the product and our Grievance Redressal team will revert to you as soon as they can.